Privacy Policy
Tulipdue
Effective Date: September 23, 2025
At Tulipdue, your privacy is important, and we are committed to protecting your information. This Privacy Policy explains how we collect, use, share and protect your information when you use our virtual services, including pre-recorded workouts, mindful audio recordings, and relaxation resources.
1. Information We Collect
a) Personal Information you provide:
Health and fitness information you voluntarily provide through health screening questionnaires, waiver forms or communications with Tulipdue, including your date of birth, emergency contact, current or previous injuries, medical conditions, medications, exercise experience and physical activity readiness responses.
Name, email address (e.g. when you register, subscribe to newsletters, or purchase access)
Payment details (only what is needed, via third-party processor:
we do not store full credit card numbers)
Any other information you choose to share (e.g. comments, feedback)
b) Usage Data collected automatically:
IP address, browser type, device type, operating system
Activities on the Website (pages viewed, time spent, etc.)
Cookies or similar technologies to track usage or preferences
2. How We Use Your Information
We use the information we collect to:
Assess whether you should obtain medical guidance before participating, administer our health screening and waiver process, provide appropriate general exercise guidance, respond to safety concerns and maintain records of your acknowledgement and consent.
Provide and maintain access to your purchased or subscribed content (workouts, audio, etc.)
Process payment transactions
Communicate with you, updates, offers, reminders, if you opt in
Personalize your experience (for example, remembering your preferences)
Improve the Website and Services. Understand how content is used, optimize user experience
3. Sharing Your Information
We will not sell your personal information. We may share your data in limited ways:
With service providers (e.g. payment processors, email or delivery service, analytics tools) to help us run the business
As required by law (e.g. responding to lawful requests or legal obligations)
Where reasonably necessary, information may also be disclosed to our insurers, professional advisers or legal authorities to respond to an incident, insurance claim or legal obligation.
If Tulipdue merges, is acquired, or sells all or part of its assets, your information may be transferred ( with notice)
4. Cookies & Tracking Technologies
We use cookies, web beacons, or similar tools to collect usage data, remember your preferences, and make the website work better.
Some cookies are essential: others are for analytics or improving user experience.
You may disable or block cookies via your browser, but that may affect how parts of the site function.
5. Data Retention
We keep your personal information for as long as reasonably necessary, to fulfill the purposes listed in this policy (e.g. for as long as your account is active or as needed for legal obligations)
Usage data may be retained for a certain period for analytics and improving services.
6. Security
We use reasonable technical and organizational measures to protect your personal data.
However, no internet method of transmission or storage is entirely secure. We cannot guarantee absolute security
7. Children
Our Service is not directed at children under 13. We do not knowingly collect personal information from children under this age
If you believe we have collected info from a child under that age please contact us so we can delete it.
8. Your Rights and Choices
You can unsubscribe from our emails or newsletters at any time.
You may request access to , correction of, or deletion of your personal data by contacting us.
Depending on your jurisdiction, you may have additional rights under local privacy laws( e.g. GDPR, PIPEDA, etc.)
9. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we will post the new version on this page with an updated "Last Updated" date.
If there are significant changes, we will make reasonable efforts to notify you (by email or prominent notice on the Website).
10. Contact Us
If you have any questions about this Privacy Policy or want to exercise any of your rights, please reach out: